Jili77 Privacy Policy — Your information is safe with us

Jili77 is one of Bangladesh's most popular online gaming platforms. We believe that earning our users' trust is our greatest asset. That's why we treat privacy not merely as a legal requirement, but as a core ethical responsibility.

This privacy policy tells you what information jili77 collects about you, how it is used, who it may be shared with, and what rights you have over your own data. We want you to use our platform with complete transparency.

By registering or using jili77, you agree to the terms of this privacy policy. If you have any objections to any part of it, please reach out to our support team.

Jili77 collects two types of information — data you provide directly and data collected automatically.

Information you provide directly:

• At registration: name, email address, phone number, and date of birth.
• During KYC verification: national ID number or passport details.
• At payment: bKash/Nagad number or details of other payment methods used.
• When contacting support: chat messages and issue details.

Automatically Collected Information:

Jili77 uses your information solely for the following purposes:

• Account management: To verify registration, authenticate logins, and secure your account.
• Service Delivery: To provide gaming services, process payments, and complete withdrawals.
• Customer Support: To address your complaints and inquiries.
• Security: To detect and prevent fraud, money laundering, and suspicious activity.
• Legal obligations: As required by regulatory authorities and applicable legal obligations.
• Service Improvement: To analyze and improve platform performance.
• Promotions: To send you offers and bonus information, with your consent.

Jili77 never shares or sells your information to third parties for advertising purposes.

Jili77 does not share your information as a general practice. However, limited data may be shared in the specific circumstances below:

• Payment Processors: Only the financial details necessary to complete a transaction are shared with bKash, Nagad, or other payment gateways.
• Legal authorities: Information may be disclosed in compliance with legal obligations, such as court orders or government investigations.
• Licensing Authority: We may be required to share certain information with regulatory authorities in accordance with gaming license conditions.
• Technology Service Providers: Partner companies providing server hosting and technical services may have limited access to your data — however, they are not permitted to use it independently.

The jili77 website and app use cookies to improve your experience. Cookies are small files stored on your device.

• Essential cookies: Required for login sessions and security. Disabling these may prevent the platform from functioning properly.
• Functional Cookies: Used to remember your preferred language and settings.
• Analytics Cookies: Used to understand how the platform is being used. This data is anonymized.

You can delete cookies or block future ones at any time through your browser settings. Please note that doing so may affect how some features function.

Jili77 employs industry-leading security technologies to protect your data:

• TLS 1.3 encryption: All data transmissions are encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Firewall & DDoS Protection: Protection against server attacks.
• Regular Security Audits: Regular audits are conducted by independent third-party experts.
• Access control: Only authorized personnel have access to specific data.
• Password Hashing: Your password is never stored in plain text.

Jili77 recognizes the following rights you hold over your personal information:

To exercise any of these rights, please contact our support team. We aim to respond within 30 days.

Jili77 does not serve anyone under the age of 18 or collect their data. This is not simply a legal condition for us — it is a firm ethical stance.

• Date of birth is verified at the time of registration.
• If a user is found to be under 18 years of age, their account will be immediately suspended.
• Any data collected from a minor will be deleted.
• If parents believe their child is using jili77, please contact support immediately.

Jili77 does not retain your information longer than necessary. However, certain data must be kept for a defined period for legal reasons:

• After account closure: Core account data is typically deleted within 30 days.
• Transaction Records: Retained for up to 7 years due to AML and legal obligations.
• Gaming Logs: Retained for up to 5 years for dispute resolution purposes.
• Cookies & Session Data: Typically deleted within 30 days to 1 year.
• Support Chat History: Retained for up to 1 year after an issue is resolved.

Once the retention period expires, your data is automatically deleted or anonymized so that you can no longer be identified.

Jili77 may update this privacy policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will be revised accordingly.
• You will be notified of any significant changes via email or through the platform.
• Continued use of jili77 after any changes will be considered acceptance of the updated policy.

We recommend checking this page regularly, especially after any major updates.

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

If your complaint remains unresolved, you have the right to escalate it to jili77's licensing authority.